Shipping and Delivery

1. Customer places the order.

2. INOVO processes the order and prepares it for shipment. (Please note that any orders placed after 12pm will be processed on the next working day). Our order processing days are from Mondays-Saturday excluding Sunday and Public Holidays. Any orders placed on Saturdays, Sundays and Public Holidays will be processed on the next working day.)

3. For: (Rain shower, basin taps, kitchen taps, ceiling fans and mattress) earliest delivery is 3 days or longer depending on delivery schedule, Mondays-Saturday excluding Sunday and Public Holidays. Our Courier Partner will contact you to confirm the date and time of delivery to make sure someone is around to receive the items. Please kindly wait for them to call you for the delivery arrangement. Any special request of delivery date, time and address change you can inform them when they call you. Take note that some parts and component may come loose due to shipping and it will need adjustment and tuning by your appointed installer. There is no fixed date and time for our free delivery provided. We can help you leave a remark to the SKYNET Courier company on your preferred date and timing but we cannot assure you that they will be able to make it. Hope to get your kind understanding.

4. For Backorder Items: (vanity cabinet, bathtub and bathtub faucets) as they will be ship from China factory partner. There is no confirm date at the moment, as stated on our website, earliest delivery is 4 weeks or longer depending on the shipment. We will ship them out soonest possible once the products are in stock and our courier partner will contact you to confirm the delivery date and time. Please kindly wait for them to call you for the delivery arrangement. Any special request of date, time and address change you can inform them when they call you. Do note that once your shipment reach, Our courier partner will deliver to you within 3 days otherwise additional warehousing fee will be incur to you. Take note that some parts and component may come loose due to shipping and it will need adjustment and tuning by your appointed installer.

5. Please take note that our mattress is rolled in box for easy shipping and it will take estimated 2 weeks for it to be fully expand. Due to hand measurement, there might be a 2-3cm difference. Our appointed courier do not do disposal of your old mattress, please kindly take note.

6. Vanity cabinet and Bathtub Jacuzzi, it will delivered in wooden crate. Please kindly take note that the courier do not do installation or open your product packaging when you receive it. If there is any issue you can contact us. Courier is door to door only. If your lift or house door size is unable to enter, the courier will need to leave it outside for your receiving.

7. If customer is not at home, with your approval and consent, we can leave the item at the doorstep or a safe place you prefer. (Do note that our company will not be liable for any loss/damage of the item in this case)*

8. We can also reschedule the delivery to another date of your preference if you are not at home. There will be a re-delivery fees if you have confirm the delivery with our courier partner and you did not turn up to receive the items.

9. We only provide a 1 time free delivery service in West Malaysia. If there is any product issue, you can come to our office to do an exchange if item is available. We do not provide onsite warranty service and installation.

10. We advise all our customers or their receiver (Example: contractor/maid/family member) to check your item(s) when you receive them, and if item received is wrong, missing parts or there are any major damages/defects that are visible to the eye, do make sure to call our office before the delivery guy leave your place and then send us a picture on the actual day of receiving. Any claim after the actual receiving day will not be accepted. For backorder items that have major damages/defects or wrong item received, missing item or replacement of parts or item will take the same timeline needed for the same order which was placed.

It is our customers’ responsibility to survey and check the product for any missing parts or damage upon receipt of the product. If there is significant unacceptable damage to the product, customers should sound it off immediately. Please do not sign and accept the item if the delivery person is in a hurry and refuse to let you inspect.

Should our customers receive the product and not sound off any unacceptable condition or defects to the product, we will assume that the customer has deemed the product acceptable in its received state.

Disclaimer

Shipping your items on time is extremely important to us. We do our best to provide estimated delivery dates so that you are able to receive your items on time.

To provide you with a great product at the best value, some of our products are made to order. This eliminates the need for expensive warehousing bills and allows us to pass the savings unto you;

Receiving Items

We want every purchase to reach you perfectly. In order to help you get your item on time and in perfect condition, please do help us check when you receive them!

Free Delivery

All items purchased comes with free delivery.

Our Products

Luxury Rainshower

Sale!

Bathroom

INOVO® Milańo Rain Shower Set

Earliest Delivery 3 Days

(21 reviews)
RM690.00RM800.00
Sale!

Bathroom

INOVO® Grándeur Rain Shower Set in Black Gold

Earliest Delivery 3 Days

(14 reviews)
RM690.00RM800.00
Sale!

Bathroom

INOVO® Grándeur Rainshower in White Gold

Earliest Delivery 3 Days

(27 reviews)
RM690.00RM800.00
Sale!
(6 reviews)
RM1,890.00 RM1,390.00
Sale!

Bathroom

INOVO® Ońyx Rainshower in Black

Earliest Delivery 3 Days

(27 reviews)
RM790.00RM900.00
Sale!
(31 reviews)
RM1,390.00RM1,490.00
Sale!
(46 reviews)
RM1,390.00RM1,490.00

Luxury Basin Taps

Sale!

Bathroom

INOVO® Estela Retractable Mixer Basin Tap in White

Earliest Delivery 3 Days

RM690.00 RM490.00
Sale!
RM690.00 RM490.00
Sale!
RM890.00 RM590.00
Sale!
RM890.00 RM590.00
Sale!

Bathroom

INOVO Cartier bathroom sink faucet tap in Pure Gold

Earliest Delivery 3 Days

RM890.00 RM590.00
Sale!

Bathroom

INOVO Cartier bathroom sink faucet tap in Sliver

Earliest Delivery 3 Days

RM890.00 RM590.00
Sale!
RM790.00 RM490.00
Sale!

Bathroom

INOVO® Jeŵel bathroom mixer basin tap in White

Earliest Delivery 3 Days

RM790.00 RM490.00
Sale!

Bathroom

INOVO® Jeŵel bathroom mixer basin tap in Black

Earliest Delivery 3 Days

RM790.00 RM490.00
Sale!

Bathroom

INOVO® Jeŵel bathroom mixer basin tap in Silver

Earliest Delivery 3 Days

RM790.00 RM490.00
Sale!

Bathroom

INOVO® Feŕetti bathroom mixer basin tap in White

Earliest Delivery 3 Days

RM890.00 RM490.00
Sale!

Bathroom

INOVO Feretti bathroom mixer tap in Black

Earliest Delivery 3 Days

RM890.00 RM490.00
Sale!
RM890.00 RM590.00
Sale!
RM890.00 RM590.00
Sale!
RM890.00 RM590.00
Sale!
RM890.00 RM590.00
Sale!

Bathroom

INOVO® Lüzerńe bathroom mixer basin tap in Gold

Earliest Delivery 3 Days

RM890.00 RM590.00
Sale!
RM890.00 RM590.00

Luxury Bathroom Accessories

Sale!

Bathroom

INOVO Dazzle Bathroom Accessories in Gold 6 pcs set

Earliest Delivery 3 Days

(15 reviews)
RM790.00 RM590.00
Sale!
(4 reviews)
RM790.00 RM590.00
Sale!

Bathroom

INOVO Enzo Bathroom Accessories in Black 6 pcs set

Earliest Delivery 3 Days

(3 reviews)
RM790.00 RM590.00

Luxury Grande Vanity Cabinet

Sale!

Bathroom

Luxury Grande Vanity Cabinet (Grande Royal White)

Earliest delivery 4 weeks

(13 reviews)
RM300.00RM3,650.00
Sale!

Bathroom

Luxury Grande Vanity Cabinet (Grande Royal Gold)

Earliest delivery 4 weeks

RM300.00RM3,650.00
Sale!

Bathroom

Luxury Grande Vanity Cabinet (Grande Full Black)

Earliest delivery 4 weeks

RM300.00RM3,650.00
Sale!
(1 review)
RM300.00RM3,650.00
Sale!

Bathroom

Luxury Grande Vanity Cabinet (Grande Royal Black)

Earliest delivery 4 weeks

RM300.00RM3,650.00
Sale!

Bathroom

Luxury Grande Vanity Cabinet (Grande Orion Gold)

Earliest delivery 4 weeks

RM300.00RM3,650.00
Sale!

Bathroom

Luxury Grande Vanity Cabinet (Grande Moderno White)

Earliest delivery 4 weeks

RM300.00RM3,650.00
Sale!
RM300.00RM3,650.00
Sale!

Bathroom

Luxury Grande Vanity Cabinet (Grande Orion Black)

Earliest delivery 4 weeks

RM300.00RM3,650.00
Sale!

Bathroom

Luxury Grande Vanity Cabinet (Grande Lines White)

Earliest delivery 4 weeks

RM300.00RM3,650.00
Sale!

Bathroom

Luxury Grande Vanity Cabinet (Grande Moderno Black)

Earliest delivery 4 weeks

(3 reviews)
RM300.00RM3,650.00
Sale!
RM300.00RM3,650.00
Sale!

Bathroom

Luxury Grande Vanity Cabinet (Grande Moderno Gold)

Earliest delivery 4 weeks

RM300.00RM3,650.00
Sale!

Bathroom

Luxury Grande Vanity Cabinet (Grande Orion White)

Earliest delivery 4 weeks

RM300.00RM3,650.00

Luxury Nordic Vanity Cabinet

Sale!
RM300.00RM3,950.00
Sale!
RM300.00RM3,950.00
Sale!
RM300.00RM3,950.00
Sale!
RM300.00RM3,950.00

Luxury double sink Vanity Cabinet

Sale!

Bathroom

Luxury Classico Vanity Cabinet

Earliest delivery 4 weeks

RM3,200.00RM6,500.00

luxury freestanding bathtubs & Jacuzzi

Sale!

Acrylic Freestanding Bathtub & Jacuzzi

Luxury Aster Freestanding Double Bathtub / Jacuzzi Whirlpool

Earliest delivery 4 weeks

RM300.00RM6,950.00
Sale!

Acrylic Freestanding Bathtub & Jacuzzi

Luxury Aurelia Freestanding Double Bathtub / Jacuzzi Whirlpool

Earliest delivery 4 weeks

RM300.00RM6,950.00
Sale!

Acrylic Freestanding Bathtub & Jacuzzi

Luxury Messier Freestanding Bathtub / Jacuzzi Whirlpool

Earliest delivery 4 weeks

RM150.00RM5,950.00
Sale!

Acrylic Freestanding Bathtub & Jacuzzi

Luxury Full Customize Alexus Freestanding Bathtub / Jacuzzi Whirlpool

Earliest delivery 4 weeks

RM300.00RM5,450.00
Sale!

Acrylic Freestanding Bathtub & Jacuzzi

Luxury Cassia Freestanding Corner Bathtub / Jacuzzi whirlpool

Earliest delivery 4 weeks

RM300.00RM5,950.00
Sale!

Acrylic Freestanding Bathtub & Jacuzzi

Luxury Kaiser Freestanding Round Bathtub

Earliest delivery 4 weeks

RM600.00RM7,900.00
Sale!

Acrylic Freestanding Bathtub & Jacuzzi

Luxury Rigel Freestanding Round Bathtub

Earliest delivery 4 weeks

RM600.00RM7,900.00
Sale!

Acrylic Freestanding Bathtub & Jacuzzi

Luxury Atlantis Freestanding Bathtub

Earliest delivery 4 weeks

RM300.00RM5,950.00
Sale!

Acrylic Freestanding Bathtub & Jacuzzi

Luxury Lyon Freestanding Bathtub for small space

Earliest delivery 4 weeks

RM300.00RM5,150.00
Sale!

Acrylic Freestanding Bathtub & Jacuzzi

Luxury Posh Freestanding Bathtub / Jacuzzi Whirlpool

Earliest delivery 4 weeks

RM150.00RM6,150.00
Sale!

Acrylic Freestanding Bathtub & Jacuzzi

Luxury Orion Freestanding Bathtub

Earliest delivery 4 weeks

RM150.00RM6,300.00
Sale!

Acrylic Freestanding Bathtub & Jacuzzi

Luxury Stellar Freestanding Bathtub

Earliest delivery 4 weeks

(20 reviews)
RM600.00RM6,300.00
Sale!

Acrylic Freestanding Bathtub & Jacuzzi

Luxury Zircon Freestanding Bathtub / Jacuzzi Whirlpool

Earliest delivery 4 weeks

(17 reviews)
RM150.00RM6,300.00
Sale!

Acrylic Freestanding Bathtub & Jacuzzi

Luxury Eclipse Freestanding Bathtub / Jacuzzi Whirlpool

Earliest delivery 4 weeks

(20 reviews)
RM450.00RM6,300.00

Luxury Bathtub Faucet

Sale!
RM1,590.00RM1,790.00
Sale!
RM1,590.00RM1,790.00
Sale!

Bathroom

Luxury Sliver Trinity Freestanding Bathtub Faucet

Earliest delivery 4 weeks

RM2,900.00RM3,200.00
Sale!

Bathroom

Luxury Black Trinity Freestanding Bathtub Faucet

Earliest delivery 4 weeks

RM2,900.00RM3,200.00
Sale!

Bathroom

Luxury Gold Trinity Freestanding Bathtub Faucet

Earliest delivery 4 weeks

RM2,900.00RM3,200.00

Luxury Kitchen Taps

Sale!
RM890.00 RM590.00
Sale!
RM890.00 RM590.00
Sale!
RM890.00 RM590.00
Sale!
RM890.00 RM590.00
Sale!

Kitchen

INOVO® Cosimá mixer kitchen tap faucet in Gold

Earliest Delivery 3 Days

RM990.00 RM590.00
Sale!
RM890.00 RM590.00

Hideaway Ceiling Fan

Sale!

living room

INOVO Lumi Hideaway DC Ceiling Fan in White (36″/42″)

Earliest Delivery 3 Days to Singapore and West Malaysia

(9 reviews)
RM899.00RM999.00
Sale!

living room

INOVO Lumi Hideaway DC Ceiling Fan in Black (36″/42″)

Earliest Delivery 3 Days to Singapore and West Malaysia

(3 reviews)
RM899.00RM999.00
Sale!

living room

INOVO® Brilliante Hideaway DC Ceiling Fan in White (36″/42″)

Earliest Delivery 3 Days to Singapore and West Malaysia

(10 reviews)
RM899.00RM999.00
Sale!

living room

INOVO® Brilliante Hideaway DC Ceiling Fan in Silver (36″/42″)

Earliest Delivery 3 Days to Singapore and West Malaysia

(8 reviews)
RM899.00RM999.00
Sale!

living room

INOVO® Brilliante Hideaway DC Ceiling Fan in Gold (36″/42″)

Earliest Delivery 3 Days to Singapore and West Malaysia

(19 reviews)
RM899.00RM999.00
Sale!

living room

INOVO® Brilliante Hideaway DC Ceiling Fan in Black (36″/42″)

Earliest Delivery 3 Days to Singapore and West Malaysia

(16 reviews)
RM899.00RM999.00

Luxury Memory Foam Mattress

Sale!
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